Welcome to Pilot Light Coaching! Please read these Terms & Conditions carefully before engaging in any coaching services. By participating in coaching sessions, you agree to be bound by these terms.

1. Nature of Coaching Services:

Pilot Light Coaching provides business and life coaching services. These services are designed to support and guide you in achieving your personal and professional goals. Coaching is a collaborative process that involves exploring possibilities, setting goals, and developing strategies. It is important to understand that coaching is not therapy or counseling.

2. Disclaimer of Medical Advice:

The services provided by Pilot Light Coaching do not constitute medical, psychological, or therapeutic advice. Kimberly Givens is a certified life coach, not a therapist or medical professional. The coaching sessions are not a substitute for professional mental health care. If you are experiencing mental health concerns, please consult with a qualified healthcare provider. The information and guidance provided during coaching sessions are for informational purposes only and should not be considered as a substitute for professional medical advice.

3. No Guarantees:

While Kimberly Givens is committed to supporting your growth and development, she makes no guarantees regarding specific outcomes or results from coaching. The success of coaching depends on various factors, including your commitment, effort, and individual circumstances. Coaching is a collaborative process, and your active participation is essential.

4. Client Responsibility:

You are solely responsible for your actions and decisions based on the information and guidance received during coaching sessions. It is crucial to use your own discretion and judgment when implementing any recommendations. Please do not put yourself in any bodily or mental danger in implementing suggestions. You are responsible for evaluating the suitability of any advice within your own context.

5. Confidentiality:

All information shared during coaching sessions will be treated as confidential to the extent permitted by law. However, please be aware that there are legal and ethical limits to confidentiality, such as situations involving harm to yourself or others.

6. No Refunds:

All fees paid for coaching services are non-refundable under any circumstances. This policy is in place due to the nature of the service provided, which involves dedicated time and preparation.

7. Session Rescheduling and Cancellation:

If you need to reschedule a coaching session, you must provide at least 72 hours’ advance notice. With appropriate notice, you will be credited for the missed session, and we will work together to reschedule. In the event of true emergencies preventing 72 hour notice, please contact Kimberly Givens as soon as possible, and we will handle the situation on a case-by-case basis with compassion and understanding. Repeated cancellations or no-shows without adequate notice may result in the forfeiture of the session.

8. Intellectual Property:

Any materials, resources, or tools provided during coaching sessions are the intellectual property of Pilot Light Coaching and may not be reproduced or distributed without prior written consent.

9. Entire Agreement:

These Terms & Conditions constitute the entire agreement between you and Pilot Light Coaching regarding the coaching services and supersede any prior agreements or understandings, whether written or oral.

10. Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey and New York.  

11. Contact Information:

For any questions or concerns regarding these Terms & Conditions, please contact Kimberly Givens at info@pilotlightcoaching.com.

By engaging in coaching services with Pilot Light Coaching, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.